Constituent Assistance

As your local Member of Parliament, Harriet can:

•Make enquiries and help you deal with government departments and agencies.
•Assist you in dealing with local council issues.
•Put you in touch with hundreds of services or organisations that can provide help and support.
•Discuss and support local projects.
•Advise you of your rights.
•Organise congratulatory messages for important milestones.

If we can’t help you, at the very least we should be able to put you in touch with someone who can.
Call or drop in to my office.
You can also email me on harriet.shing@parliament.vic.gov.au

Congratulatory messages
Congratulatory messages are available through the Department of Premier and Cabinet for people celebrating their 90th and 100th birthdays and golden (50 years) and diamond (60 years) wedding. Please contact our office to obtain a Congratulatory Message Form or download it below, then return it to my office with a copy of the birth or marriage certificate.
If either of these certificates are unavailable, a statutory declaration will be required.

Congratulatory Message Request Form

Statutory Declaration Form

The Protocol and Special Events Branch (PSE) is responsible for arranging messages from the Premier. Notification is also given to the following:
•The Prime Minister: 90th or 100th birthdays, golden and diamond anniversaries
•The Governor of Victoria: 100th birthdays, golden and diamond anniversaries
•The Governor General (which includes notification to the Queen): 100th birthdays and diamond anniversaries
•Australia Day Council (Victoria) Inc.: 100th birthdays

Victorian Flags
Victorian flags are available for eligible community organisations.
To find out if your group is eligible and to request a flag, please telephone my office and we will be delighted to organise it on your behalf.

Seniors Cards
Constituents who are 60 years and over can collect an application form for a Seniors Card from my office.
The Seniors Card entitles holders to certain transport concessions as well as discounts and special offers covering accommodation, hospitality, retailing, entertainment, sport, culture, further education, travel, health and fitness. Card holders receive a directory of participating businesses, which also display the Seniors Card symbol in their shop windows.

Information Booklets
I can also provide you and your family with information about State Government services. Please contact the electorate office to obtain a copy of these information booklets which include:
•Your guide to government and local services
•Community safety
•Seniors information
•Consumer and legal rights
•Services for families
•Victorian concessions

Electoral Roll Forms
It is important that you are registered under the correct address on the electoral roll.
If you have moved we can provide you with the simple form you must complete to change your address.

Link to Australian Electoral Commission

Enrol to Vote or Change your Details Form